Smart, Secure Messaging for Contact Centers and Government Agencies​

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Uvii is a patented CPaaS provider combining Action Command Messaging (ACM®) with multi-channel messaging to deliver smarter engagement for enterprises and government agencies. Our cloud-based Communication Platform as a Service (CPaaS) integrates seamlessly with your contact center, enabling secure, two-way communication across SMS, MMS,  and social media channels.

Our CPaaS offers  a next level of flexibility with patented call-to-action video and audio prompts, CRM integration,  APIs, and turnkey onboarding.

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SMS / MMS Messaging

Reach every mobile device — no app required.

Uvii enables both automated bulk messaging and real-time one-to-one communication via SMS and MMS. Whether you’re notifying SNAP recipients, sending service alerts, or gathering feedback, our platform ensures high delivery rates and fast response times.

• Supports toll and toll-free number enablement in the U.S. and Canada.

• International coverage via virtual numbers in 25+ countries.

• Built-in compliance with 10DLC, TCPA, and carrier rules.

• MMS support for images, PDFs, flyers, or QR codes in a single message.

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 API-Driven Integration

Uvii offers robust RESTful APIs for organizations to plug our messaging engine into their ecosystems.

• Outbound messaging from any backend system (Node.js, Python, .NET, etc.)

• Real-time inbound webhooks and message callbacks.

• Plug-and-play integrations with Twilio, Bandwidth, AWS, and Azure.

• Native support for Salesforce, Oracle, Avaya, Cisco, Freshdesk, and custom CRMs.

 

What is ACM®?

Action Command Messaging (ACM®) is Uvii’s patented data-prompting technology that turns ordinary texts into dynamic interactions. Every message can include:

• Call-to-action video or audio prompts

• Smart links to branded forms or surveys

• Keyword-tagged responses for real-time routing

• Emotion detection and sentiment scoring (optional)

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Enterprise-Grade Security

• 10DLC + TCPA + HIPAA compliant

• End-to-end encryption

• Cloud-hosted, no hardware

• Role-based access & audit trails